How to request account deletion
Fenuva PMS accounts are usually created and managed by a hotel, property, or organization administrator. If you want your account deleted, please contact your organization administrator or Fenuva support and request account deletion.
What to include in your request
- Your full name.
- Your login email or username.
- Your hotel, property, or organization name.
- A short message saying that you want your Fenuva PMS account deleted.
What happens next
After receiving a valid request, the administrator or support team will review the request, confirm account ownership where needed, and remove or deactivate the user account according to the organization policy and legal record-retention requirements.
Data that may be retained
Some records may need to be retained for security, audit logs, billing, reservation history, tax, accounting, fraud prevention, or legal compliance. Where retention is required, access to the deleted user account may still be disabled.
Contact support
For account deletion help, contact Fenuva PMS support at sales@mygraphicsonline.com or use the support contact options provided by your organization.